CloudPulse
Enterprise Governance & Compliance Tool
System Health & Telemetry
CloudPulse is a comprehensive infrastructure monitoring tool designed to track the vital signs of your contact center integrations.
It continuously probes internal databases, REST APIs, WebSocket connections, and external S3 buckets to calculate overall system latency and health. When services degrade, CloudPulse provides immediate visual alerts and actionable diagnostics to prevent downtime.
Platform Status
Healthy
Core Database
PostgreSQL Main
Latency:
12ms
Degraded
Media Processing
Transcoding Queue
Backlog:
1,204 files
Healthy
AWS S3 Storage
us-east-1
Write Speed:
84 MB/s
Healthy
API Gateway
REST / WebSockets
Error Rate:
0.02%
Global Latency Pulse
us-east-1 (N. Virginia)
45ms
eu-west-1 (Ireland)
112ms
ap-southeast-2 (Sydney)
280ms
Recent Diagnostic Events
Last 24hHigh Transcoding Queue
10 mins agoMedia processing queue exceeded 1,000 files. Auto-scaling worker nodes initialized.
Database Backup Complete
2 hours agoAutomated snapshot of Postgres Main completed successfully (14.2 GB).
API Rate Limit Reset
4 hours agoGlobal API quotas reset for new billing period.