Amazon Connect Explorer
Enterprise Governance & Compliance Tool
Search Results (3 found)
| Contact ID | Initiation Timestamp | Agent | Queue | Disconnect Reason | Actions |
|---|---|---|---|---|---|
| f81d4fae-7dec... | 2026-06-07 10:14:22 UTC | Alice Chen (achen) | BasicQueue | AGENT_DISCONNECT | |
| c29b7a4d-3b5e... | 2026-06-07 09:42:01 UTC | Bob Smith (bsmith) | SalesQueue | CUSTOMER_DISCONNECT | |
| a1b2c3d4-e5f6... | 2026-06-07 08:15:44 UTC | Charlie Davis (cdavis) | BasicQueue | TRANSFER |
Selected Interaction Details
Contact ID: f81d4fae-7dec-11d0-a765-00a0c91e6bf6
Channel: VOICE
Duration: 04:12