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IAP S3 Explorer

Enterprise Governance & Compliance Tool

IAP S3 Explorer: Direct Archival Access

The IAP S3 Explorer is a highly specialized tool designed to bypass standard application databases and directly interface with Amazon S3 storage buckets. It acts as an independent "source of truth" viewer for exported contact center interactions.

By searching for a specific Conversation ID, the tool recursively scans your S3 buckets, locates the raw media (Audio/Video) and JSON metadata files, and streams them securely to your browser. This guarantees that you can fulfill legal discovery requests even if the original SaaS platform's indexes are retired or out of sync.

Deep S3 Search
Located Objects (Prefix: /2026/05/24/)
Object Inspector
Direct S3 Audio Stream
01:14 05:30
Extracted Metadata (JSON)
{
  "conversationId": "c3b99-44f0a-881b-99d0e",
  "startTime": "2026-05-24T14:32:10Z",
  "direction": "inbound",
  "participants": [
    {
      "purpose": "customer",
      "ani": "+15550198234"
    },
    {
      "purpose": "agent",
      "userId": "jdoe@company.com",
      "queue": "Support Tier 1"
    }
  ],
  "s3_storage_class": "STANDARD",
  "encryption": "AES256"
}