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Regions Management

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What are Regions?

Regions are the highest level of geographical organization in the Interaction platform. They allow administrators to partition interaction data across different geographic territories (e.g., North America, EMEA, APAC). This segregation is crucial for maintaining strict data residency compliance (such as GDPR) and ensuring that reporting can be localized effectively. Users can be restricted to only access data from their assigned Regions.

Region ID Region Name Description Data Residency Zone Status Actions
REG-101 North America (NA) United States and Canada Operations AWS US-East-1 Active
REG-102 Europe (EMEA) European Union and UK Operations AWS EU-Central-1 Active
REG-103 Asia Pacific (APAC) Australia and Southeast Asia AWS AP-Southeast-2 Provisioning